FAQ
FAQ – Sweet Things
General Questions
1. What is Sweet Things?
Sweet Things is a craft confectionery company specializing in the tastiest sweets, snacks, and drinks, made with love and the finest ingredients. We offer a wide range, from classics to unique flavors!
2. Where is Sweet Things located?
We are located in (Sweet Things Zwijndrecht), (Sweet Things Ridderkerk), but you can also easily order our products online via our webshop.
Orders
3. How can I place an order?
You can easily order via our webshop. Add your favorite sweets to your shopping cart, complete your order, and we'll make sure it's delivered to your home as quickly as possible.
4. Is there a minimum order quantity?
No, there is no minimum order quantity. Order whatever you want, big or small!
5. Can I modify or cancel my order?
Yes, you can modify or cancel your order as long as it hasn't been shipped yet. Please contact us as soon as possible via [insert contact details].
Shipping & Delivery
6. How long will it take before I receive my order?
We ship your order on the same day on weekdays.
7. What are the shipping costs?
The shipping costs are ( €6.99 ).
8. Do you ship internationally?
Not yet.
Product information
9. Are your candies suitable for people with allergies?
We offer options for people with specific dietary needs, such as gluten-free, halal, lactose-free/nut-free, and veggie candies. Please consult the product information or contact us if you have any questions.
10. How are the candies packaged?
Our candies are packaged in sustainable, food-safe packaging to guarantee freshness.
Payment
11. What payment methods do you accept?
We accept payments via iDeal, credit card, PayPal and other common payment methods.
12. Is paying online safe?
Yes, we use a secure payment system to ensure your data is protected.
