FAQ
FAQ – Sweet Things
General Questions
1. What is Sweet Things?
Sweet Things is an artisanal candy company specializing in the tastiest sweets, snacks and drinks, made with love and the best ingredients. We offer a wide range of classics to unique flavors!
2. Where is Sweet Things located?
We are located in (Sweet Things Zwijndrecht), (Sweet Things Ridderkerk), but you can also easily order our products online via our webshop.
Orders
3. How can I place an order?
You can easily order via our webshop. Add your favorite sweets to your shopping cart, complete the order, and we will make sure it is delivered to your home as soon as possible.
4. Is there a minimum order quantity?
No, there is no minimum order quantity. Order what you want, big or small!
5. Can I change or cancel my order?
Yes, you can change or cancel your order as long as it has not been shipped. Please contact us as soon as possible at [fill in contact details].
Shipping & Delivery
6. How long does it take to receive my order?
We ship your order the same day on working days.
7. What are the shipping costs?
Shipping costs are ( € 4.95).
8. Do you ship internationally?
Not yet.
Product information
9. Are your sweets suitable for people with allergies?
We offer options for those with specific dietary needs, including Gluten Free, Halal, Lactose Free/Nut Free and Veggie sweets. Please refer to the product information or contact us if you have any questions.
10. How are the sweets packaged?
Our sweets are packaged in sustainable, food-safe packaging to ensure freshness.
Payment
11. What payment methods do you accept?
We accept payments via iDeal, credit card, PayPal and other common payment methods.
12. Is online payment safe?
Yes, we use a secure payment system to ensure your data is protected.
